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  1. Does running the automation(s) cost money beyond the initial purchase?
    • Yes, there are costs per token with OpenAI’s ChatGPT API. Beyond that, the paid versions of ChatGPT, Notion, and/or Dropbox may be needed. Pipedream should be functional with these automations with the free version.
  2. I have questions about the automations, who do I contact and how?
    • Whether you’ve ordered an automation or are considering it, you can email [email protected]

1. About the Company

  • What does your company do?
    • We provide Pipedream automations to help students leverage innovative technology to excel, academically.
  • What is the history of your company?
    • Our founder, Andrew Bouras, created https://mcatdailyprep.com and expanded it to now encompass The Note Machine.
  • What are your company’s values or mission statement?
    • We seek to co-create goods and offer services that facilitate the success of ourselves and others.

2. Products or Services

  • What products or services do you offer?
    • Pipedream automations and tutorials for setting them up on one’s devices
  • How do your products or services work?
    • Purchase automation(s), receive a link to copy the Pipedream workflow, add personal accounts (Dropbox, ChatGPT, Notion) to the automation’s integrations, test and deploy the automations.
  • How are your products or services different from competitors?
    • We build these services to be specifically tailored for use of those studying medical information.

3. Purchasing and Payment

  • How can I make a purchase?
    • Our shop page facilitates your ability to buy.
  • What payment methods do you accept?
    • We use WooCommerce for our payments and Stripe for the transaction, so your typical credit and debit cards should work well.
  • Is my payment information secure?
    • Yes.

4. Shipping and Delivery

  • How long will it take to receive my order?
    • Should receive your confirmation email within minutes of finalizing your purchase, but if you have not received your order within 3 business days, then please contact: [email protected]
  • How can I track my order?
    • Our products are URL links sent via email so refresh your email inbox or check your spam email folder.
  • Do you offer international shipping?
    • We offer our products via email, so there should not be any blockage there.

5. Returns, Refunds, and Exchanges

  • What is your return policy?
    • No returns or refunds available at any time after purchase.
  • How can I request a refund or exchange?
    • You cannot.
  • What if my product arrives damaged or defective?

6. Technical Support

  • How do I create an account?
    • There are no accounts associated with TheNoteMachine.com
  • I’m having trouble logging in, what can I do?
    • If it is for third party services within the automation, then please contact the associated help desks.
  • How do I reset my password?
    • There are no passwords associated with TheNoteMachine.com

7. Privacy and Security

  • How do you use my personal information?
    • I track the number of users, but I do not use personal identifying information for reasons beyond that.
  • What is your privacy policy?
    • Linked in the footer.
  • How do you ensure the security of my data?
    • By not sharing data or passwords with anybody outside of Astral Kingdom LLC.

8. Contact Information

  • How can I contact customer service?
  • Do you have a physical location I can visit?
    • No.
  • What are your customer service hours?
    • Typically on weekdays between 10 AM EST to 4 PM EST.